![]() Once created, see the User Guides below to Access the Shared Mailbox from Outlook on a PC or Mac. Shared Mailboxes are created on request by the ITS Service Desk. ![]() For more information, please see this article. Click the + icon to add the mailbox under 'Open these additional mailboxes'. Outlook for Mac users are not able to use the 'new' Outlook if they have a shared account in Outlook. Note: Cmail accounts can notaccess a shared mailbox, you must have a Staff email account. Mac users will have to use the following procedure to add the mailbox to their Outlook account profile: To open the shared mailbox. It can also contain folders and sub-folders, which everyone with access to the Shared Mailbox can save to or read. Select the Microsoft Exchange account, and then select Change. It can serve as a common repository for a departmental email address. Remove a shared mailbox that was opened as an additional mailbox manually Select File, Account Settings, and then select Account Settings. Access a Shared Mailbox from iOS/Android PhonesĪ Shared Mailbox is a mailbox to which multiple users have access and from which, multiple users can send/receive messages.Add a Shared Mailbox in Outlook Web App (OWA).Add a Shared Mailbox in Outlook 2016 for Mac. ![]()
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